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Assertiveness156 slideswith Participant Handout
Assertiveness allows individuals to become aware of their aggressive, passive and positive behaviors to develop confidence in being assertive in today's workplace.
Learning Objectives:
Understand the philosophy of being assertive
Recognize the differences between being assertive and being aggressive
Understand these differences through the exploration of personal reactions to given situations
Participate in role-playing exercises to practice the tenets of being assertive
Gain the courage to be assertive in the most appropriate and effective way
Generate an action plan to enhance your assertive communication skills
PowerPoint Presentation Content Slides Include:
Definition/s of assertive communications
Learning objectives of this presentation
Etymology
4 slides of Four communication styles
Assertiveness Spectrum
3 slides of benefits of Assertiveness
How to recognize, test, and evaluate your own assertiveness
Assertive rights and "I" statements
10 points of methods and means for testing assertiveness
7 points of testing for aggressiveness or overly assertiveness
7 points of testing unassertiveness/passiveness
Case studies on assertiveness
Identification of the six personality types
Assertiveness do's and don'ts
9 points of assertive comunication responses
9 points of defining communication forms
The significance of body language and eye contact
Relaxation techniques to maintain your assertiveness
You have the right to(3 pages)
Assertive communication techniques / (4 pages)
Three steps for assertiveness
Cultural variations (3 pages)
Tips for effectively coping with conflict
16 points of tips for controlling emotions
Tips for becoming more assertive (20+ slides)
16 action steps and much more
Glossary: 4 pages with 30 related terms (sample terms include)
The perfect companion to your presentation.
Each ReadySetPresent glossary defines the relevant terms for each of our PowerPoint topics. This clear, concise and comprehensive resource offers you and your participants a common language.
It's always nice to have your participants and you "on the same page" with the ability and confidence to understand and speak the lingo.
Whether used before, during or after any session,
this reference will add so much more value to your presentation and additional credibility.
Each glossary goes above and beyond the content of the presentation
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With these glossaries, you’ll never get stumped by a buzzword again.
Preview Page
Some slides get distorted during conversion from PowerPoint to video. The quality of the video does not represent the actual PowerPoint file that you will receive upon purchase.
We often frown upon conflict in the work place because we assume that their outcome is always negative. However, this is often false. If appropriately managed, conflict can be transformed into a positive force that increases personal and organizational effectiveness.
Did you know that... conflict is inevitable-in the United States in 2008, employees spent 2.8 hours per week dealing with conflict. Conflict is costly- $359 billion in paid hours or the equivalent of 385 million working days. 25% of employees avoid conflict by calling in sick or being absent from work. The majority of US workers have NOT received conflict management training. 85% of employees experience some kind of conflict ~ 29% of employees nearly constantly experience conflict ~ 34% of workplace conflict happens among employees on the front line ~ 12% of employees say they often see conflict within the senior team ~ 49% of workplace conflict happens as a result of personality clashes and egos ~ 34% of workplace conflict is a result of workplace stress ~ 33% of workplace conflict is a result of heavy workloads ~ 27% of employees have seen personal attacks arise from conflicts ~ 25% of employees have witnessed absence or sickness due to conflict ~ 9% of employees have seen projects fail because of workplace conflict
Learning Objectives:
Understand the difference between a disagreement and a conflict
Recognize the six causes of conflicts
Learn the importance of talking out a conflict
Use two-way and assertive communication skills to level with people, to accept feedback
and to discuss/resolve problems
Generate an action plan to improve your conflict management skills
PowerPoint Presentation Content Slides Include:
Learning objectives of this presentation
Definition/s of conflict
3 points of Etymology of conflict
A graphic Conflict model
14 points of Conflict theory
4 points of Conflict theory summary
3 points of Fight or flight
3 points of Conflict escalation graphic
6 points of Conflict escalation
4 slides of The symptoms of conflict
4 points of Figure/ground
15 points of 4 stages of conflict diagram
The Five A's of dealing with resistance
10+ slides of the symptoms and causes of conflict
Five methods to handle conflict
4 points of to fight or take flight
A graphical representation of conflict escalation
10 slides of Specific techniques to address conflict- ignoring, stifling, defusing
2 points of Properly managing the conflict
10 slides of Group dynamics of conflict and their causes
The four fundamental steps of conflict management
20+ slides Organizational conflict and related conflict management strategies
Positive and negative aspects
20+ points of Positives and negatives Venn Diagram
Types of conflict deadlocks
17 points of How to overcome deadlocks
3 points of Conflict mediation
Additional tips on conflict management
16 points of Actions steps
Glossary: 5 pages with 53 related terms (sample terms include)
Accomodating — Active Listening — Arbitration — Common Ground — Concession — Conflict — De-Escalation — Extremists — Ground Rules — Impasse —Mediation — Neutrality — Restitution — Third Party — Trigger — Win-Lose — Zero-Sum
The perfect companion to your presentation.
Each ReadySetPresent glossary defines the relevant terms for each of our PowerPoint topics. This clear, concise and comprehensive resource offers you and your participants a common language.
It's always nice to have your participants and you "on the same page" with the ability and confidence to understand and speak the lingo.
Whether used before, during or after any session,
this reference will add so much more value to your presentation and additional credibility.
Each glossary goes above and beyond the content of the presentation
.
With these glossaries, you’ll never get stumped by a buzzword again.
Preview Page
Some slides get distorted during conversion from PowerPoint to video. The quality of the video does not represent the actual PowerPoint file that you will receive upon purchase.
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