Stop focusing on the symptoms of organizational problems and get to the root. Analyze the problems that precipitate the need for change and develop combative strategies accordingly. Learn and the art of action planning.
Assertive behavior may sound risky and difficult, but you may find the risks worth taking and the difficulty worth overcoming when you begin to see the positive results. Learn to distinguish aggressive from assertive behavior and know when assertive behavior should be utilized. You will become a new and courageous person.
The CEO Secretary Relationship:
As the world changes so do all types of relationships.
The
mode today is a more congenial and open relationship between CEO and administration. Learn
how you too can have this twentieth century relationship.
A POCKET FULL OF CHANGE:
Change in the supermarket may be happily received, but change
in
the workplace often causes anxiety, anger, and shock. Through eight valuable guidelines, you
can promote a happy attitude among employees faced with change.
Can a supervisor who is also a good coach really make a difference? It is easy to spot the difference between a work team that is motivated and one that just goes through the motions. The motivated team produces at or above the level expected and the unmotivated team has trouble meeting its goals, greater absenteeism, and higher turnover.
Can you believe that by following just thirteen easy steps you can help to eliminate computer anxiety? As a trainer, you must work out your trainees' frustrations in a hands-off manner. Hands-off their computers and you've made your first step
LISTEN UP:
We spend nearly half of our communication time listening, but most of us still
consider listening a passive process. The key to good communication is being aware of active
listening techniques. Learn how to evaluate and improve these necessary skills for both
yourself and your employees.
CONFLICT IN THE WORKPLACE:
By understanding conflict as a natural part of any
relationship
and by recognizing the symptoms of conflict, one can learn to avoid negative confrontations.
Learn the five methods of handling conflict and make the next confrontation a constructive
one.
Verbiage is as good as garbage.
The trick to real communication can be found in the four
essential points that will make you an expert in conflict resolution.
By breaking down the stages of the decision making process one can meet challenges head-on, as they appear, and learn to avoid counterproductive techniques. Rediscover the effectiveness of such techniques as brainstorming.
View ProductWhy do it yourself when someone else can do it just as well or better? If you really want everything finished by the end of the day, don't do everything yourself. Delegation works, but it takes a willing and resourceful manager. Discover the simple techniques of delegation and create more time for yourself to expand and refurbish.
View ProductFiring an employee can be a fear-invoking situation, but it doesn't have to be. Guidelines are introduced which help to lessen the fear.
View Product PLANNING FOR SUCCESS FROM THE WORD GO:
By overlooking the simple but valuable process of
goal setting even the best of managers miss out on important opportunities. Learn how to
establish realistic goals and commit to maintaining and reviewing them, and you too can plan
for and achieve success.
ARE YOU MAKING THE MOST OF THAT INTERN?
Internship programs too often aren't used or
are
underutilized. Find out how to avoid promising too much and disappointing an eager
intern.
Learn to use the "tool-box approach" in order to become an effective leader. Easy to follow steps which help you to fulfill a difficult job. A must for all those clamoring to become successful leaders in this competitive world.
View ProductNip the problem in the bud and put those employees inside the margins of your company. Find out easy ways to spot the marginal performer in your office, and get a sub-standard performer to become an achiever!
View ProductMeetings are a time consuming aspect of managers' responsibilities. Make your meetings truly beneficial by being prepared. Learn what factors are important when planning a meeting; how to create a useful agenda; the characteristics of an effective facilitator; and common pitfalls that you can avoid.
View ProductHave you ever tried to develop a mission statement? Well, it is a difficult task and one that could make or break your new company. Learn how to build a firm foundation by creating an effective mission statement.
View ProductGuidance from above to help make the necessary task of disciplining employees as effective and fair as possible.
View ProductHow can you motivate your employees? Motivation is an art, dependent on the understanding of human behavior. Here we provide a comprehensive understanding of motivational elements that will help you become a more effective leader of others in the work place. Take advantage of this valuable information!
View ProductManagers frequently ask, "How can I get what I really desire, yet maintain a friendly relationship with the other side?" Negotiations are tricky business and too frequently, we end up with sub par results. Here we teach you the five approaches to negotiating, and their strengths and weaknesses; guidelines for effective collaborative negotiating; and 12 things you must do in order to facilitate this process.
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REVIEWS THAT WORK:
A task feared by employers and employees alike, performance
evaluations
can be invaluable tools if handled properly. This step-by-step process helps managers make
the most of evaluations by focusing on the key aspects of the process including strategies
to help control employee problems.
An organization must have a structured plan for all job classifications to achieve maximum employee growth and pro-ductivity. Learn the advantages and essentials for creating work and development plans.
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BRAINSTORMING:
WHEN SOME GOOD IDEAS ARE NEEDED FAST! Brainstorm, rainstorm, what's the
difference? Both yield a large quantity of necessary elements! Learn that quantity over
results generates quality when you brainstorm. Learn the necessity of free expression in a
brainstorming session.
INTRODUCTION TO PROJECT MANAGEMENT
(3 Articles Bundled):
Introduce yourself to the
methods
and tools that can help you handle changes in project plans. We cover the details of project
management; its strengths and weaknesses; the role of the manager, the team, and the
organization. This information is crucial in the planning of any sort of project!
The responsibilities of a project manager can be daunting to say the least. A project’s objectives and outcome are often complex, requiring the use of many different resources over its life span. Here is a detailed assessment of how you should carry out this leadership role to the best of your abilities.
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SQUEEZING OUT STRESS:
Stressed out? It's nearly impossible to avoid stress, but it is
possible to manage it... and its effects. Learn to overcome stress by recognizing its
beginnings and by uprooting them with Andrew's must have list of stress resistant
behaviors.
BROWN-OUT TO BURNOUT:
A guide to the top job related issues that cause managerial
burnout
and comprehensive techniques to put out the flames. Learn to maintain stress levels that are
both healthy and productive.
How important is your telephone? Although you might consider telephone skills mundane, they are an essential tool that mirrors your organization's image. Follow this guide to assess what materials you need, the appropriate training, and how you can ensure proper telephone coverage.
View Product CHOOSEING A TEAM LEADER:
Teamwork among employees is hard to achieve, but with the right
interpersonal skills, a middle manager can assemble and lead a team through the toughest of
challenges. Who must the team leader recognize to maintain that balance?
Dealing with Dreaded Deadlines:
No one feels good about procrastinating, yet everyone
procrastinates about something sometime. Learn how to recognize behavior patterns that lead
you to waste time, and discover ways to break these patterns leading you to satisfaction,
self-esteem, and success.
GET YOUR TIME UNDER CONTROL:
Twelve areas where you can turn the tide of battle against
the
elusive forces of time. A thorough analysis of common habits in time-related situations
helps managers overcome problems and build strategies against time robbers.
THE GOSPEL OF TIME - ON THE TAMING OF TIME:
Learn the do's and don'ts of managing time
within
the office which could translate to increased productivity, less stress, and added hours of
leisure time. Read 16 ways to utilize your time more productively.
helps managers overcome problems and build strategies against time robbers.
Looks at stage-fright and how to overcome this common barrier by converting it into positive energy.
View ProductADULTS IN THE CLASSROOM:
Who says that just because you're an adult you know how to
behave in
the classroom? Adults have the same pressures to succeed, overcome poor performance, or
simply to continue integrating new information as do youngsters. Discover new ways of
handling the adult student.
Lectures, which are associated with boredom and child-like treatment, cower in comparison to group discussions. Use active learning and reciprocation to stimulate participants' interest and enjoyment. Learn how to facilitate this type of involvement with these guidelines and develop a more effective training format group discussion.
View ProductLooks at ways to maintain and focus audience attention and the presentor's own energy by controlling stage-fright and emotions, observing the audience, developing feelings of mutuality, and being creative, lively, and confident.
View ProductCovers important aspects of presentation preparation, including organizing the flow of the presentation and rehearsal.
View Product REHEARSAL - BREAK A LEG!
"All the world's a stage" and that includes your classroom!
Your
session deserves a few rehearsals before the audience (your students) arrives. Stand back
and discover 6 ways to efficiently rehearse and make your session run smoothly.
MANAGING DISRUPTIVE BEHAVIOR - A WELL TEMPERED CLASSROOM:
Do you remember the class
clown of
your school? Find out why they exist and how to control these devils in your classroom.
Plan your presentation notes!
Preparation will make all the difference in the world,
but
first you need to know how. Here's your chance to learn about the different types of
deliveries, how to prepare your notes depending on the content of the presentation, and
other planning strategies. These will make the difference between an average and a wonderful
presentation.
Looks at the key points to consider when setting up a training program, from determining who your trainees will be, their needs, the program's goals, and the resources available to a trainer.
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FROM TEACHING TO TRAINING (THERE IS A DIFFERENCE):
What a trainer should and should not
be.
Learn the skills necessary to make the transition from teaching to training. Not all
pianists can master the organ.
NOTE TAKING:
A system for data gathering and note taking. Utilize these note taking
tools in
order to facilitate your organization
A guide to the questions a presenter must ask to read an audience and know their needs and motivations. Response points and objectivity are better discussed as well as ways to avoid misunderstandings between the presenter and the audience.
View ProductYou've heard of putting yourself in someone else's shoes, right? Well, you can use this skill as a means of training. Role playing is as easy as 1-2-3 when you follow the guidelines presented here.
View ProductLearn the tools necessary to turn participant feedback into a source of information for improving instruction rather than evaluating the instructor. A series of questions with carefully worked out explanations help you, the instructor, better utilize participant feedback.
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DO I REALLY NEED A LESSON PLAN?
You wouldn't set off on a long automobile trip without
some
directions, would you? No, because being lost is not productive. Learn how to plan your
priorities so you stay on the right track.
Provides techniques for developing the voice of an effective presenter by working on volume, mood, inflection, enunciation, and other factors.
View ProductDo you simply create an outline before a presentation? This approach creates enormous room for slip-ups! Bad notes can have the same result. Here we teach you how to create solid delivery notes that will prepare you for a flawless presentation.
View ProductIf your notes are scrawled, your class will sprawl. Save your course from chaos and confusion. Learn to prepare good podium and program notes.
View ProductTips on how to use an auditor at presentation rehearsals and the types of problems they should look for. Also provides important suggestions for organizing supportive materials, timing the presentation, and using a microphone.
View ProductHow to use the techniques of case study and critical incidents effectively: Discover ways to introduce realism into a training session. Move from the abstract to the tangible and enrich your sessions. Gain knowledge of powerful training tools such as the case study technique or the critical incident technique to learn the art of group discussion.
View ProductWhy do many of us lack an energetic conviction towards any subject? Learn how to maintain the confidence and drive needed to not only appear motivated but be motivated for training and presentation situations.
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MEASURING THE EFFECTIVENESS OF TRAINING:
Reveals how to transform your training
department
from merely satisfactory to superlative.
Presents techniques for sharpening communication skills by focusing on a one-on-one presentor/audience relationship. Also addresses the factors of audience ego and subjectivity.
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