Products - Leaders' Guides/Workbooks
Training for Trainers: Delivery & Development
Delivery & Devlopment Workbook
Word Count:
Page Count:
A.E. Schwartz
Download This Product
Our products are only available through

Payment Methods Accepted

About This Product

Today, effective training programs are an integral part of a successful organization due to changes in technology and orientations of new workforces. Developing a training program is a skill that must be learned to keep training interesting for your participants and relevant to your company. With this leaders' guide you will learn to determine objectives based on the needs of your participants and apply the principles of good program design and development to the information you need to convey. You will also learn to determine the technique that is best for presenting each segment of your program and selecting appropriate visual aids to support your presentation.

Obtain the highest quality management skills quickly and cost effectively. Every leaders' guide has been designed, developed, and written with adult learning theory and information mapping considerations. Engaging and lively content combines an optimal mix of case studies, charts, tips, and guidelines. Also included are our pre- and post-program assessments, which are highly effective tools for guiding the learning process and providing critical evaluation. Each content page has opposing pages for notes and each leaders' guide may also be used by a facilitator or as a self-study guide for self-paced learning.

Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).

Workbooks are reproducible for a $15.00 royalty fee per copy. You can purchase all additional royalty copies by clicking here or visiting the reprints page.

These leaders' guides are in pdf format so you will require the Adobe Acrobat Reader software to view or print them.

When ordering, if you need an extraction program to unzip the file please visit one of these sites below.
These programs all have free trials that can be used to unzip our files. Make sure you have your pop-up blockers disabled.

Winzip -
Winrar -

Workbook Overview

Ask yourself...

  • What is a "facilitator" and what exactly is their job?
  • What are some of the techniques that facilitators use?
  • How van you develop these techniques yourself?
  • How does participant's change and growth occur, and how can you affect these changes?
  • How do the relationships between learners and facilitators make each program unique?
  • How do they affect the results of the program?

Upon Completion You Will Be Able To:

  • Identify the characteristics of the learner/facilitator relationship.
  • Utilize techniques to remove communication barriers and apply those skills to improve and enhance your training.
  • Plan ways to involve groups in the learning process and deal with the dynamics of your group.
  • Define and use specific methods for dealing with conflict and the change process.
  • Apply solid feedback concepts and techniques to strengthen your facilitation skills.

Additional Details

Table of Contents/Summary

This resource material has been organized for you in the following way:

  • Following a brief introduction, we begin with a pre-test designed to assess your understanding of the delivery of training programs. We then ask you the question, "What is the ideal facilitator?"

    • Pre-Test: The Delivery of Training and Development Programs
    • Pre-Test Feedback: The Delivery of Training and Development Programs
    • Exercise: The "Ideal" Facilitator

  • The next presentation deals with communication and the basic principles of successful communication in any learning situation.

    • Presentation: The Facilitator's Job -- Communication
    • Exercise: Facilitator Communication -- Barriers and Solutions.

  • We then ask you to determine your personal style as a facilitator. We define four typical facilitation styles, and we present a comprehensive list of techniques for effective facilitator communication.

    • Assessment: Facilitator Inventory
    • Assessment: Feedback
    • Facilitator Styles
    • Guide: Techniques For Effective Communication
    • Review: A One Minute Inventory

  • The material then moves to a discussion of group dynamics and the role of the facilitator as both a communicator and an agent of change. We also discuss feedback as an important skill used by the facilitator to make the presentation even more effective.

    • Chart: The Interactive Relationship
    • Presentation: The Dynamics of Group Communication
    • Presentation: The Facilitator As A Change Agent
    • Presentation: Feedback As A Communication Skill
    • Graphic: Facilitating the Adult Learner

  • We conclude the program with an application which will assist you in applying the concepts you have learned, a post-test to check your understanding, and an action plan to help you use your skills in your own programs.

    • Application
    • Post-Test: The Delivery of Training and Development Programs
    • Post-Test Answers: The Delivery of Training and Development Programs
    • Action Plan

Copyright & Liability

By purchasing this product I agree to the copyright & liability below:

Products electronically transferred are your acceptance to the terms and conditions of the license and usage as described. This material is for a single user who may present this material provided they do not alter and keep all copyright and other proprietary notices intact (more...). This product may not be re-sold, distributed, stored in a database or retrieval system, downloaded, except by written permission from the publisher. Any infraction or infringement will be prosecuted to the full extent of the law.

NOTE: To edit this product, add content, your logo, and more, read our FAQ.

Customer Reviews

Submit your feedback and get a chance to win a $50.00 gift certificate (more)…

Please send your reviews of this product to

Please include your name, title, and company.

Order This Product