Challenging Employees
Challenging Employees Content

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A.E. Schwartz
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Challenging Employees PowerPoint Presentation
149 slides with 7 diagrams/charts & 17 high resolution photographs
Participant Handout, Motivation Glossary (32 terms) & Coaching and Mentoring Glossary (47 terms)

Every workplace can be filled with different and unique personalities. Knowing how to react to and handle these, sometimes challenging, employees is a critical skill to develop.

Motivation Glossary: 4 pages with 32 related terms (sample terms include):

Action Plan — Attitude — Cognitive Evaluation Theory — Constructive Feedback — Extrinsic Motivation — Feedback — Goal — Incentive — Motivation — Negative Reinforcement — Operant Conditioning — Self-Efficacy — Self-Esteem — Theory X Willpower

Coaching and Mentoring Glossary: 6 pages with 47 terms (sample terms include):

Assessment — Attitude — Buddy System — Career Coaching — Coaching — Corrective Coaching — Counseling — Delegation — Executive Coaching — Facilitator — Goals — Hard Skills — Milestone — Needs Assessment — Positive Reinforcement — Vision

Learning Objectives:

  • Be able to locate and identify difficult employees
  • Learn that every employee has a unique way of completing tasks, and learn how to gel everyone's abilities
  • Learn how to deal with a continually troubling employee
  • Understand what is expected and how to work more effectively in the office environment
  • Learn the tools that allow for constructive feedback and more productive employees

PowerPoint Presentation Content Slides Include:

  • Definition/s of challenging employees
  • Learning objectives for this presentation
  • The five different personalities: the bull, the fox, the time bomb, the whiner, and the wall
    • Qualities and strategies for dealing with each (8 points)
  • Addressing difficulty
    • Dealing with generally difficult people (6 points)
    • Dealing with challenging employees (18 points)
    • Dealing with difficult situations (6 slides)
  • Giving feedback (17 points)
    • The key aspects of giving feedback (7 slides)
    • Constructive feedback skills (4 slides)
  • Enforcing work rules (6 points)
  • Controlling anger (15 points)
  • Increasing employee enthusiasm (9 points)
  • 16 action steps and much more

Plus 22 Additional New Content Pages:

  • Etymology � Challenge / (Page 7)
  • Etymology � Employee / (Page 8)
  • Being Objective / (Page 10)
  • How to Ensure Objectivity / (Pages 11-12)
  • Intentions / (Pages 15-17)
  • Other Personality Types / (Pages 37-42)
  • The Process / (Pages 101-106)
  • Termination / (Pages 118-121)

Best of all, our PowerPoint Products are Royalty Free, so you may Use Them Over and Over Again. You may edit, add, delete and tailor these presentations to your specific audience and style.

Once purchased, download instructions will be sent to you via email (PC and MAC Compatible)

Preview Pages

Some slides get distorted during conversion from PowerPoint to video. The quality of the video does not represent the actual PowerPoint file that you will receive upon purchase.

Keywords: aggressive, argumentative, confrontation, challenging, defiant, demanding, fight, interrogation, objection, override, protest, provocation, remonstrance, test, threatening

Participant Handout Included: These participant handouts are identical to the PowerPoint Presentation Content except that the content has been eliminated. Never simply show your presentation. Allow participants to take notes while listening to you,  fostering greater interest and retention. Our PowerPoint Participant handouts saves any presentor valuable time in having to prepare the handout themselves.

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