About This Product
Today, effective training programs are an integral
part of a successful organization due to changes in technology
and orientations of new workforces. Developing a training program
is a skill that must be learned to keep training interesting for
your participants and relevant to your company. With this
leaders' guide you will learn to determine objectives based on the needs
of your participants and apply the principles of good program
design and development to the information you need to convey.
You will also learn to determine the technique that is best for
presenting each segment of your program and selecting appropriate
visual aids to support your presentation.
Obtain the highest quality management skills quickly
and cost effectively. Every leaders' guide has been designed, developed,
and written with adult learning theory and information mapping
considerations. Engaging and lively content combines an optimal
mix of case studies, charts, tips, and guidelines. Also included
are our pre- and post-program assessments, which are highly effective
tools for guiding the learning process and providing critical
evaluation. Each content page has opposing pages for notes and each leaders' guide may also be used by a facilitator or as a self-study guide for self-paced learning.
Once purchased, download instructions will be sent
to you via email. (PC and MAC Compatible).
Workbooks are reproducible for a $15.00
royalty fee per copy. You can purchase all additional
royalty copies by clicking here
or visiting the reprints page.
These leaders' guides are in pdf format so you will require the
Adobe Acrobat Reader software to view or print them.
When ordering, if you need an extraction
program to unzip the file please visit one of these sites below.
These programs all have free trials that can be used to unzip our
files. Make sure you have your pop-up blockers disabled.
Winzip - http://download.winzip.com/winzip120.exe
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- What is a "facilitator" and what exactly is their
- What are some of the techniques that facilitators use?
- How van you develop these techniques yourself?
- How does participant's change and growth occur, and how can
you affect these changes?
- How do the relationships between learners and facilitators
make each program unique?
- How do they affect the results of the program?
Upon Completion You Will Be Able To:
- Identify the characteristics of the learner/facilitator relationship.
- Utilize techniques to remove communication barriers and apply
those skills to improve and enhance your training.
- Plan ways to involve groups in the learning process and deal
with the dynamics of your group.
- Define and use specific methods for dealing with conflict
and the change process.
- Apply solid feedback concepts and techniques to strengthen
your facilitation skills.
Table of Contents/Summary
This resource material has been organized for you
in the following way:
- Following a brief introduction, we begin with a pre-test designed
to assess your understanding of the delivery of training programs.
We then ask you the question, "What is the ideal facilitator?"
- Pre-Test: The Delivery of Training and Development Programs
- Pre-Test Feedback: The Delivery of Training and Development
- Exercise: The "Ideal" Facilitator
- The next presentation deals with communication and the basic
principles of successful communication in any learning situation.
- Presentation: The Facilitator's Job -- Communication
- Exercise: Facilitator Communication -- Barriers and Solutions.
- We then ask you to determine your personal style as a facilitator.
We define four typical facilitation styles, and we present a
comprehensive list of techniques for effective facilitator communication.
- Assessment: Facilitator Inventory
- Assessment: Feedback
- Facilitator Styles
- Guide: Techniques For Effective Communication
- Review: A One Minute Inventory
- The material then moves to a discussion of group dynamics
and the role of the facilitator as both a communicator and an
agent of change. We also discuss feedback as an important skill
used by the facilitator to make the presentation even more effective.
- Chart: The Interactive Relationship
- Presentation: The Dynamics of Group Communication
- Presentation: The Facilitator As A Change Agent
- Presentation: Feedback As A Communication Skill
- Graphic: Facilitating the Adult Learner
- We conclude the program with an application which will assist
you in applying the concepts you have learned, a post-test to
check your understanding, and an action plan to help you use
your skills in your own programs.
- Post-Test: The Delivery of Training and Development Programs
- Post-Test Answers: The Delivery of Training and Development
- Action Plan